In today's digital age, customer satisfaction is a key element in the success of any business. AESA Group, SE is a leading logistics and freight forwarding service provider that focuses on using digital innovation to improve the customer experience.

Our goal is not only to provide quality service, but also to improve communication and transparency in our operations. In this article, we will introduce how AESA Group, SE uses digital technology to improve service and satisfaction for our clients.

Key points

• AESA Group, SE leverages digital innovation to improve the customer experience.
• Implementing technology to improve communication and transparency.
• Individual approach to the needs of each customer.
• Modern digital tools for managing and tracking shipments.
• The company is located at Pekárská 11, Trnava, Slovakia.

Transforming the customer experience

At AESA Group, SE we believe that a satisfied customer is the foundation for long-term success. That's why we have invested in modern digital solutions that improve all aspects of our service. From transparent shipment tracking to efficient communication, our goal is to provide our clients with a seamless and efficient service.

Digital shipment tracking

Our company uses advanced digital tools to track shipments in real time. Clients can easily and conveniently track the status of their shipments through our online platform, giving them complete transparency and control.

Effective communication

Thanks to the implementation of modern communication tools, we are able to communicate quickly and effectively with our customers. Our platform allows for the instant exchange of information and updates, which improves the overall client experience and satisfaction.

Personalised services

Every customer is unique to us. That's why we offer personalized services tailored to each client's specific needs. Thanks to digital technologies, we can efficiently analyse requirements and provide tailor-made solutions.

Services of AESA Group, SE

Our company offers a wide range of logistics and freight forwarding services that are designed to meet the individual needs of our clients. Thanks to modern technology, we are able to provide fast, reliable and transparent services.

Digital shipment tracking

Our platform allows clients to track the status of their shipments in real-time, providing complete transparency and control over the entire logistics process.

Online service management

Through our online platform, clients can easily manage their orders, track invoicing and get detailed reports on their shipments.

Automated alerts

Our automated alert technology informs clients of every step of the shipping process, ensuring they are always informed of the status of their shipments.

Why choose AESA Group, SE

Cooperation with AESA Group, SE brings many benefits. Our company is known for its professional approach, innovative solutions and focus on customer satisfaction.

Experience and expertise

We have many years of experience in logistics and freight forwarding. Our experts are ready to provide you with the best solutions tailored to your needs.

Innovative approaches

We are constantly monitoring the latest trends and technologies in the transport industry to offer our clients the most modern and efficient solutions.

Digital transformation

We are committed to the digital transformation of our services. Our modern digital solutions enable us to deliver services with minimal environmental impact and maximum efficiency.

"We are always satisfied with AESA Group, SE. Their modern and digital solutions allow us to track our shipments in real time and ensure that our orders are managed efficiently and transparently."

Contact us

Company Name: AESA Group, SE

Company address: Pekárska 11, 917 01 Trnava

Email: spedition@aesa.sk

Mobile: +421910970970